Platform Terms of Use
This document sets out the terms and conditions for use of the platform 520i. Please read carefully before registering or using any of our services. By using the 520i, you are deemed to have read, understood, and agreed to be bound by all terms set out herein.
⚠️ Important Notice: These Terms & Conditions constitute a legally binding agreement between you (the user) and 520i. If you do not agree with any part of these terms, please discontinue use of our platform immediately. Continued use of the platform 520i means you fully accept all terms set out in this document.
Welcome to 520i, a trusted online casino platform serving players in Malaysia. These Terms & Conditions ("Terms") govern your use of the website, mobile application, and all services provided by 520i ("Platform"). By accessing or using the Platform 520i in any way — whether via web browser or mobile app — you confirm that you have read, understood, and agree to comply with all terms set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of these Terms.
If you are registering an account on behalf of an organisation or company, you confirm that you have the legal authority to bind that entity to these Terms, and references to "you" throughout this document also encompass that entity. 520i reserves the right to amend, update, or replace these Terms at any time with reasonable notice to users. Such amendments will take effect immediately upon being published on the Platform.
To use the Platform 520i, you must satisfy all of the following eligibility requirements without exception:
⚠️ Warning: Should 520i finds that a user has provided false information regarding age or eligibility during registration, 520i reserves the right to close that account immediately, forfeit all balances (including winnings), and pursue appropriate legal action where necessary.
To access the full range of services at 520i, you will need to register a user account. The registration process at 520i is quick and straightforward — completable in under two minutes. During registration, you are required to provide information that is truthful, accurate, current, and complete. You are solely responsible for keeping your account information up to date at all times.
You are solely responsible for maintaining the confidentiality of your account username and password 520i yours. Never share your login credentials with anyone, including family members or friends. 520i will never ask for your password through any communication channel. If you suspect your account has been compromised or accessed by an unauthorised party, please contact the support team at 520i at [email protected] immediately.
520i accepts deposits via a range of safe and convenient local Malaysian payment methods. Deposits are typically processed in under two minutes upon transaction confirmation. Payment methods accepted by 520i including:
Withdrawal of winnings at 520i processed within just 5 to 10 minutes for supported methods, subject to completed account verification. Accounts that have not completed KYC may experience withdrawal delays while the verification process is underway. 520i reserves the right to withhold withdrawals for the purposes of fraud investigation or compliance with applicable laws.
Important: All deposits and withdrawals at 520i must use a payment method registered under the same name as the account holder 520i who is registered. 520i does not accept payments from third-party accounts. Any attempt to transact using a third-party account may result in account suspension and further investigation.
The minimum deposit at 520i is MYR 10. Daily withdrawal limits may apply depending on your account tier and chosen payment method. Please check the "My Account" section within the platform 520i for the latest transaction limits applicable to your account.
From time to time, 520i offers a wide range of bonuses and promotions for both new and existing players. All bonuses and promotions at 520i are subject to the specific terms and conditions stated alongside each offer. These conditions include but are not limited to wagering requirements, bonus validity periods, eligible games, and bonus-related withdrawal limits.
All games available on the Platform 520i — including video slots such as Mahjong Ways, Caishen Advent, Sweet Bonanza, Rabbit Gold, and Raging Tiger Paw, as well as live casino games such as Live Dragon Tiger and Mega Ball — use a Random Number Generator (RNG) certified by independent international certification bodies. This ensures that every game outcome is completely random, fair, and cannot be manipulated by any party, including 520i directly.
Players at 520i must comply with the rules and mechanics set for each game. Any attempt to exploit bugs within a game, use automation software or bots, or engage in any form of technical cheating 520i is strictly prohibited and may result in:
Game results displayed by the Platform 520i is final. Should there be any dispute regarding a game outcome, players may submit a written complaint to the support team at 520i within 7 days of the date of the incident. 520i will conduct an internal investigation and any decision made by 520i is final and binding.
While using the Platform 520i, you agree to uphold reasonable standards of conduct and to respect other users and the staff of 520i. Prohibited Conduct on the Platform 520i including:
520i reserves the right to take appropriate action against any user who breaches these conduct rules, including issuing a warning, imposing a temporary suspension, or permanently closing the account.
You may close your account 520i at any time by contacting our support team at [email protected]. Before closing your account, please ensure all pending withdrawals have been processed and that there are no outstanding issues with your account.
520i reserves the right to suspend or close a user's account for the following reasons, without the need to provide prior notice in certain cases:
If an account is closed due to a terms violation, 520i reserves the right to forfeit all balances and bonuses in the account concerned. If the closure is at the user's request or for reasons not involving a breach, any remaining balance (after deducting any outstanding amounts) will be returned to the user via an appropriate payment method.
520i provides the Platform and all its services on an "as is" and "as available" basis. While we make every effort to ensure the Platform 520i functioning perfectly at all times, we make no warranties or guarantees — express or implied — regarding the availability, accuracy, or fitness of the Platform for any particular purpose.
Liability Cap: To the extent permitted under applicable Malaysian law, 520i shall not be liable for any indirect, consequential, special, exemplary, or punitive damages arising from the use of or inability to use the Platform 520i, including loss of profits, data, or business opportunities, even if 520i had been advised of the possibility of such losses.
Casino games carry real financial risk. You are solely responsible for any financial losses incurred while playing at 520i. 520i is not liable for losses arising from game outcomes, even where those outcomes appear to be unfavourable to the player. Please remember that gambling responsibly is every player's obligation.
520i reserves the right to amend, update, or replace these Terms & Conditions at any time. Registered users will be notified of any material changes via email or in-platform notification 520i at least 7 days before the amendments take effect, unless the changes are required immediately for security, legal compliance, or unforeseen circumstances.
Continued use of the Platform 520i after the amendments take effect will be considered acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before they come into effect.
These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through voluntary discussion. If no resolution can be reached, the dispute will be referred to the competent courts of Malaysia.
If any provision of these Terms is found to be invalid, unenforceable, or void under applicable law, that provision will be amended to the minimum extent necessary to make it valid and enforceable, without affecting the validity of the remaining provisions of these Terms. Please contact the support team at 520i at [email protected] if you have any questions regarding these Terms & Conditions.
520i's Commitment
Behind every one of these terms and conditions lies a commitment 520i grounded in integrity, fairness, and the best possible gaming experience for Malaysian players.
All your personal and financial information at 520i is protected with bank-grade 256-bit SSL encryption. Your data is never sold or shared with third parties without your consent.
Every game at 520i uses an independently certified RNG. No manipulation, no fraud — every game outcome is completely random and fair for all players, no exceptions.
Your winnings at 520i belongs to you entirely. Withdrawals are processed within 5–10 minutes to Touch 'n Go eWallet, GrabPay, DuitNow, and all Malaysian banks via FPX.
520i provides deposit limit tools, session time reminders, and self-exclusion options to help players make smarter, more responsible decisions every time they play.
Support team 520i Malay-speaking support is available around the clock — day or night, weekdays or public holidays — for any enquiries related to your account, payments, or games.
Every term, bonus condition, and game rule at 520i are stated clearly and in plain language. We believe that players who fully understand the terms of use are happier and more satisfied players.
Frequently Asked Questions
All personal information you share with 520i during registration and platform use is fully protected with industry-standard 256-bit SSL encryption, the same level used by international banking institutions. 520i will not share, sell, or disclose any of your information to any third party without your explicit consent. You have the full right to access, update, or request deletion of your data at any time. For more details, please read 520i's Full Privacy Policy.
Get Started
By registering at 520i, you agree to these Terms & Conditions and become part of a community of over 500,000 Malaysian players enjoying the best online casino experience. Register free today and claim your exclusive welcome bonus!